What kind of computer skills do you have?.Would you consider yourself to be a detail oriented person?.Tell me about your experience working with different types of insurance plans.What steps would you take if you noticed a mistake in a client’s claim?.Tell me about a time where you went above and beyond for a customer.What is your experience with handling sensitive information?.What type of leave programs have you worked with before?. Have you ever been put into a leadership position? How did you handle it?.Are you comfortable speaking over the phone for most of the day?.How would you handle explaining our services to someone who may be confused? We have many clients who are not very familiar with disability laws or insurance policies.
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