The OBSI, as part of a national industry-based dispute resolution system for consumers of financial services, deals with concerns about banking and securities investment products and services that have not been resolved through the company's dispute resolution system. My wife and I have attempted to have Sunlife simply send us a letter confirming that our son is covered on my plan This is needed to opt out of the plan his school is trying to force. Step 4: If you wish to pursue your concern after following the steps above, contact the Ombudsman for Banking Services and Investments (OBSI). 180: : 3: AGEAS Federal Life Insurance Company Limited. 180:, : 2: Aegon Life Insurance Company Limited. Step 3: To request additional consideration, you may refer your concern to our Sun Life Financial Ombudsman. Aditya Birla Sun Life Insurance Company Limited. Chief Compliance Officer, Sun Life Financial Trust & AVP Compliance, Retail Wealth & Insurance. ![]() Step 2: If your concern is not resolved to your satisfaction, contact the Manager, Client Services for SLGI Asset Management Inc. Sun Life Canadas retail Regulatory Complaints and. Step 1: If you have a problem or concern about a specific transaction, contact your advisor or one of our client service representatives.
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